
MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.
Episodes

May 15, 2024
May 15, 2024
16 min
This week Shivhon Adkins, Founder of Medical Receptionist Network meets with Nimsi Dominguez, A passionate Medical Receptionist with multiple years of experience at Community Hope located in Texas.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/3Yv7A9b Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Sep 22, 2023
Sep 22, 2023
19 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses inconveniences faced by front desk staff.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Sep 8, 2022
Sep 8, 2022
20 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses safety measures for front desk staff.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Apr 3, 2022
Apr 3, 2022
20 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses why your front desk may not have a good flow.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Feb 22, 2022
Feb 22, 2022
20 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the Hiring Process and Medical Receptionist job ads.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Feb 3, 2022
Feb 3, 2022
18 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses “Professionally Speaking” How can you communicate better with your patients?
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Jan 27, 2022
Jan 27, 2022
19 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Work Related Stress.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast on your favorite podcast player!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Nov 14, 2021
Nov 14, 2021
25 min
On today's episode host Shivhon Adkins interviews Medical Receptionist and Comedian Chris Sneed. Today he shares his experiences in healthcare with us. Chris is currently working with Kaiser Permanente and focusing on his comedy career which includes online sketches based on experiences as a receptionist.
During our conversation Chris provided great information and insight on how to improve patient care and communication. We talk customer service, providing meaningful feedback, front desk, technology, understanding patient needs as well as his upcoming comedy special “I Need Urgent Care”!
Go follow Chris on Instagram @itschrissneed
Facebook: Chris Sneed
TikTok: @itschrissneed
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

Sep 11, 2021
Sep 11, 2021
36 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Quality Measures and Organizational Culture.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Episode 18 References:
Agency for Healthcare Research and Quality
https://www.ahrq.gov/talkingquality/measures/types.html
CMS.gov
https://www.cms.gov/files/document/2020-mips-call-quality-measure-overview-fact-sheet.pdf
Merit-Based Incentive Payment System (MIPS)
https://www.aapmr.org/quality-practice/quality-reporting/merit-incentive-payment-system
Advanced Alternative Payment Models (APMs)

Jul 11, 2021
Jul 11, 2021
20 min
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses unintentional and accidental disclosure of private health information.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Episode 17 References:
