MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.
Episodes
Thursday Mar 29, 2018
Thursday Mar 29, 2018
Shivhon Adkins discusses customer service for front desk staff.
- Being courteous and understanding
- Listening
- Problem solving
- Treat people with respect
- Consider the patients privacy
- Respond in a timely fashion
- Follow up
- Go the extra mile
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
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