Medical Receptionist Network Podcast
Safety at the Medical Office Front Desk-Episode 24

Safety at the Medical Office Front Desk-Episode 24

September 8, 2022

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses safety measures for front desk staff.

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on our website and Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Keeping the flow at your Front Desk-Episode 23

Keeping the flow at your Front Desk-Episode 23

April 3, 2022

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses why your front desk may not have a good flow.

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Hiring Process and Medical Receptionist job ads-Episode 22

Hiring Process and Medical Receptionist job ads-Episode 22

February 22, 2022

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the Hiring Process and Medical Receptionist job ads.

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Professionally Speaking-Episode 21

Professionally Speaking-Episode 21

February 3, 2022

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses “Professionally Speaking” How can you communicate better with your patients?

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Work Related Stress at the Front Desk-Episode 20

Work Related Stress at the Front Desk-Episode 20

January 27, 2022

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Work Related Stress.

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast on your favorite podcast player! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Customer Service, Patient Care, and Comedy with special guest Chris Sneed

Customer Service, Patient Care, and Comedy with special guest Chris Sneed

November 14, 2021

On today's episode host Shivhon Adkins interviews Medical Receptionist and Comedian Chris Sneed. Today he shares his experiences in healthcare with us.   Chris is currently working with Kaiser Permanente and focusing on his comedy career which includes online sketches based on experiences as a receptionist.

During our conversation Chris provided great information and insight on how to improve patient care and communication.  We talk customer service, providing meaningful feedback, front desk, technology, understanding patient needs as well as his upcoming comedy special “I Need Urgent Care”!  

Go follow Chris on Instagram @itschrissneed

Facebook: Chris Sneed

TikTok: @itschrissneed

Visit us at www.medicalreceptionistnetwork.com today.

Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6

Quality Measures Episode 18

Quality Measures Episode 18

September 11, 2021

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses Quality Measures and Organizational Culture.

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Episode 18 References: 

Agency for Healthcare Research and Quality

https://www.ahrq.gov/talkingquality/measures/types.html

CMS.gov

https://www.cms.gov/files/document/2020-mips-call-quality-measure-overview-fact-sheet.pdf

Merit-Based Incentive Payment System (MIPS)

https://www.aapmr.org/quality-practice/quality-reporting/merit-incentive-payment-system

Advanced Alternative Payment Models (APMs)

https://qpp.cms.gov/apms/advanced-apms

Unintentional Disclosure of PHI-Episode 17

Unintentional Disclosure of PHI-Episode 17

July 11, 2021

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses unintentional and accidental disclosure of private health information. 

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Episode 17 References: 

https://www.hipaajournal.com/accidental-hipaa-violation/

http://www.nccapm.org/index.html

Health Insurance Subsidies and Customer Service Episode 16

Health Insurance Subsidies and Customer Service Episode 16

June 20, 2021

This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the importance of self-monitoring your customer service, American Rescue Plan Act, and getting patients back into the office. 

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

Episode 16 References: 

https://www.nbcnews.com/health/health-care/covid-rescue-package-offers-help-health-insurance-here-s-how-n1261776

https://www.ama-assn.org/delivering-care/public-health/why-41-patients-have-skipped-care-during-covid-19-pandemic

https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral

Medical Receptionist Front Desk Skills Episode 15

Medical Receptionist Front Desk Skills Episode 15

January 13, 2021

This week Shivhon Adkins, Founder of Medical Receptionist Network welcomes 2021 and discusses the importance of skills, strengths, and recognizing weaknesses as a Medical Receptionist. 

Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! 

Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR

Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...

Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com

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