Medical Receptionist Network Podcast

Episode 4 Customer Service-Medical Receptionist Network Podcast

March 29, 2018

Shivhon Adkins discusses customer service for front desk staff.  

  • Being courteous and understanding
  • Listening 
  • Problem solving 
  • Treat people with respect 
  • Consider the patients privacy 
  • Respond in a timely fashion 
  • Follow up 
  • Go the extra mile

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