Episodes
Sunday Jun 20, 2021
Health Insurance Subsidies and Customer Service Episode 16
Sunday Jun 20, 2021
Sunday Jun 20, 2021
This week Shivhon Adkins, Founder of Medical Receptionist Network discusses the importance of self-monitoring your customer service, American Rescue Plan Act, and getting patients back into the office.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Episode 16 References:
https://www.cms.gov/Medicare/Fraud-and-Abuse/PhysicianSelfReferral
Wednesday Jan 13, 2021
Medical Receptionist Front Desk Skills Episode 15
Wednesday Jan 13, 2021
Wednesday Jan 13, 2021
This week Shivhon Adkins, Founder of Medical Receptionist Network welcomes 2021 and discusses the importance of skills, strengths, and recognizing weaknesses as a Medical Receptionist.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Sunday Dec 27, 2020
End of Year MRN Message- Episode 14
Sunday Dec 27, 2020
Sunday Dec 27, 2020
This week Shivhon Adkins, Founder of Medical Receptionist Network reflects on 2020 and moving forward in the year ahead.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Saturday Sep 07, 2019
Why Aren't All Medical Offices Using EMR? Episode 13
Saturday Sep 07, 2019
Saturday Sep 07, 2019
On today’s show, we discuss some reasons why all medical offices have not transitioned into Electronic Medical Records. We also discussed some of the benefits of having an EMR system. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success.
Visit us at www.medicalreceptionistnetwork.com today. Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6 Don’t forget to subscribe to the Medical Receptionist Network podcast! Need CPR Training?
Visit https://www.ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: CPR-MRNCPR
Need a new planner? Check out our Affiliate LOA, click the link to learn more https://manifestationplanner.com/free...
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Sunday Jun 16, 2019
Customer Service During Times of Change Episode 12
Sunday Jun 16, 2019
Sunday Jun 16, 2019
On today’s show, we discuss how Medical Receptionists can provide consistent customer service at the front desk during times of change in the office. We also discussed making arrangements with your office and schedule for summer and summer vacations. Lastly, Shivhon will read a short excerpt from the Medical Receptionist Handbook to Success.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Don’t forget to subscribe to the Medical Receptionist Network podcast!
Need CPR Training? Visit ProTrainings.com for CPR, HIPAA, Ergonomics, Self Defense courses and more. Use discount code for savings: MRN
Need a new planner? Check out our Affiliate LOA, click link to learn more https://manifestationplanner.com/free-planner-clickpop2?affiliate_id=1506465
Be a guest on the MRN Podcast, visit https://calendly.com/mrnetwork/30min to schedule or email info@medicalreeptionistnetwork.com
Thursday Mar 28, 2019
Healthcare Management round table with PAHCOM Rockville, MD Chapter
Thursday Mar 28, 2019
Thursday Mar 28, 2019
On this weeks episode we discuss the front desk, transparency, provider communication, and healthcare management topics with the wonderful Rockville, MD chapter of PAHCOM- Professional Association of Healthcare Office Management.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Dont forget to subscribe to the Medical Receptionist Network podcast!
Saturday Dec 15, 2018
Ways To Best Serve The Differences In Your Patients
Saturday Dec 15, 2018
Saturday Dec 15, 2018
On today's show we discuss different patient types and the ways to best accommodate their needs while keeping your office environment professional, empathetic, and compassionate.
December 15, 2018 is the last day to enroll in health insurance for 2019 through Heathcare.gov. Medical insurance changes effect medical practices and patients all over the country.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Sunday Oct 07, 2018
Exploring Compliance in Healthcare with guest Coley Bennett, CMM
Sunday Oct 07, 2018
Sunday Oct 07, 2018
Coley Bennett is a Certified Medical Manager, as well as a member of the National Advisory Board of PAHCOM- Professional Association of Healthcare Office Management. Coley is currently the Executive Compliance Officer and Administrator with Lantern Therapeutic Services in Maryland.
During our conversation Coley provided great insight valuable to all medical practices. We talk compliance, audits, front desk, waiting rooms, communication and Maui!
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Tuesday Aug 07, 2018
Nursing, Teamwork, and Unit Secretaries
Tuesday Aug 07, 2018
Tuesday Aug 07, 2018
On this week’s podcast I had the pleasure of interviewing my mom, Karen Adkins, LPN. She has 32 years of experience in the medical field. It was great to hear her nursing experience and how communication with unit secretaries and team-based efforts allow for an improved work environment and better patient care. We dedicate this show to her dear friend and former nursing colleague JoAnn Moran 1966-2016. An amazing woman, mother, and nurse.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Tuesday Jun 19, 2018
Patient Satisfaction and the Front Desk- Episode 7
Tuesday Jun 19, 2018
Tuesday Jun 19, 2018
On today's episode of the Medical Receptionist Network Podcast Shivhon Adkins discusses ways to encourage and increase patient satisfaction in your office. Customer service, communication, and lengthy wait times discussed
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!