MRN podcast focuses on the importance of clerical and administrative roles and how they impact the healthcare industry, personal growth, and success. The Medical Receptionist Network provides a community and training for front office receptionist in healthcare.
Episodes
Wednesday May 02, 2018
Wednesday May 02, 2018
Shivhon Adkins interviews Cynthia Belovin to discuss her experience as a Medical Receptionist. With 8 years of experience under her belt Cindy had some key advice for new receptionists and provided ways front desk staff contribute to patient satisfaction.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
Saturday Apr 14, 2018
Saturday Apr 14, 2018
Shivhon Adkins discuss medical office conflict resolution and how changing your approach can impact the efficiency of your office and work life balance. Focusing on a solution based approach is beneficial and she discusses ways to achieve a more professional and mature outcome.
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
Thursday Mar 29, 2018
Thursday Mar 29, 2018
Shivhon Adkins discusses customer service for front desk staff.
- Being courteous and understanding
- Listening
- Problem solving
- Treat people with respect
- Consider the patients privacy
- Respond in a timely fashion
- Follow up
- Go the extra mile
Visit us at www.medicalreceptionistnetwork.com today.
Medical Receptionist Handbook to Success available now on Amazon! https://amzn.to/2IeFwy6
Thank you for tuning in!
Sunday Mar 18, 2018
Sunday Mar 18, 2018
Shivhon Adkins discusses payment collection and the role of the front desk in the process of collecting copays, deductibles, coinsurance, and past due balances. Face to face collection request can be a challenge but with the right approach it will always be beneficial to the practice and the patient experience.
Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble.
Join us online!
Twitter: @ReceptionistNet
Facebook and Instagram: @MedicalReceptionistNetwork
Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork
Sunday Mar 11, 2018
Sunday Mar 11, 2018
Shivhon Adkins discusses the benefits of being a Medical Receptionist and how fostering a good professional network during your career can be beneficial to future endeavors. She also discusses some tips on improving front desk operations through trial and error, as well as communication and conversations skills.
Medical Receptionist Handbook to Success is now available at Amazon and Barnes & Noble.
Join us online!
Twitter: @ReceptionistNet
Facebook and Instagram: @MedicalReceptionistNetwork
Are you in the healthcare field and would like to be featured on our show? calendly.com/mrnetwork
Sunday Feb 11, 2018
Sunday Feb 11, 2018
Shivhon Adkins interviews Stacy A. Cross to introduce the first episode and discuss experiences working in a healthcare environment with medical receptionist and billing duties.
Have you ordered your Medical Receptionist Handbook yet? Now available on Amazon http://amzn.to/2EXsvbQ.